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Managing A Household Staff During COVID

Managing A Household Staff During COVID

The outbreak of coronavirus disease (COVID-19) is top-of-mind for many people especially as families and individuals are quarantined to help stop the spread of the virus. Urban areas may be at an increased risk because they have a denser, more-traveled population. If you employ a nanny, housekeeper, cook, or any other domestic staff positions you may be wondering what to do if your family and/or staff members develop symptoms.

This blog offers some guidance on how to manage your domestic staff during this coronavirus outbreak. For the latest updates and detailed information on prevention, symptoms, treatment, and how the disease spreads, visit the Center for Disease Control and Prevention’s web page on Coronavirus Disease.

A. Take Preventative Measure At Home

Before we get into specifics, below are check lists of things to do to prevent spreading germs at home.

  • Wash your hands frequently – especially when you return home after being out in public – and ensuring your staff and children do the same.
  • Placing anti-bacterial hand sanitizers throughout your home and encouraging everyone to use them frequently.
  • Staying away from people who appear to be sick.
  • Covering your mouth and nose with your bent elbow when you sneeze or cough, dispose of tissues immediately and use hand sanitizer.
  • Seeking medical attention if you begin to feel sick.

You should also try to disinfect frequently touched surfaces such as:

  • Children’s toys
  • Doorknobs and handles
  • Light and dimmer switches
  • Computers, tablets, and laptops
  • Landline telephones
  • Chair and arm rests
  • Kitchen countertops
  • Dining room table and chairs
  • Sinks, toilets, and faucets
  • Remote controls
  • Alarm code keypads
  • Home office desks, printers, and equipment

This can be an opportunity to learn how to improve your sanitation practices on an on-going basis, not just in the rare instances of a virus outbreak.

B. Discuss Coronavirus with your family

Your kids are probably hearing lot’s of things about the coronavirus at school. Much of what they hear may or may not be true. You and your child’s care provider should discuss age-appropriate information about the virus and avoid talking about your fears. Talk about the facts and what you are doing to keep them safe.

C. Create A Prevention Plan
Meet with your household staff member or members to discuss an approach to managing their household duties in a way that keeps germs from spreading. Beside preventative measure in the home your staff members may try to limit using public transportation, minimize the number of errands they run outside the home and limit visits to public places like playgrounds, laundry mats, libraries or Museums.

If you have staff members that have to use use public transportation you might adjust their hours so they do not have to travel during peak rush hours. Another idea may be to hire a ride sharing service. Neither of these idea are fool proof. But they could cut down on possible exposure.

D. Share Relevant Information

Check your state, city and/or county government websites to see if they offer email or text notifications with coronavirus updates. Both you and your staff should sign up and discuss any new developments and how they may impact their work. If you have children, their school or pre-school may also send emergency notices.

Talk with your household staff about recent travels. Ask if they have visited areas with high coronavirus outbreaks. If they have you may want to either have them quarantine either in your home or theirs for an appropriate time, usually two weeks. Of course, if anyone working in your home are showing or feeling symptoms, be sure to make sure everyone in the household knows and see a doctor immediately.

E. Initiate An Action Plan

For each of the above scenarios you may want to develop an action plan. These scenarios should e discussed and a plan should be determined now, not when the situation arises.

  1. What If Your Domestic Staff Member Becomes Sick Or develops Symptoms?
    If you have a staff member who becomes sick or becomes aware that they may have had contact with an infected person, you may not want them to come to your home. If you have a household staff member that gets sick or has been in contact with infected people their paid sick leave may provide enough income. You can get more information about sick leave requirements here. If your household staffer will be out for an extended period of time due to the virus, how will they be paid? They could very quickly use up their paid sick time and vacation time and still be out of commission. Consider wether you will be able to help them financially until they can return to work? Remember you may also need to pay a back-up caregiver while your nanny is out sick. Your staffer may be able to recover some of their lost wages if your state requires disability insurance, which covers accidents and illnesses that occur outside of work.
  1. What If You Become Sick Or Exposed To The Virus?
    What if you have been exposed or has the symptoms of coronavirus? Does your staff still report for work? Will you be relegated to a certain room or part of the house? How will you limit your contact with the children? Will you quarantine your entire family as a safety precaution? Will you want your staff people to take on extra responsibilities like house cleaning, nanny care, laundry, or meal preparation?
  1. What If A Child Becomes Sick Or Develops Symproms?
    Your child has been exposed to the virus, developed symptoms, confirmed to have the virus or is sick. Each of these situations may have a different plan of attack. If you have a child who is sick and other children who aren’t, your nanny could still work and care for the healthy children while the sick child is quarantined in a different part of the home and looked after by a parent. Again, if one family member develops symptoms or could have been exposed, you may want to self-quarantine your entire family to help stop the spread of the virus. If your nanny is told to stay home and not work because your child is sick or your family is quarantined, they should still be paid as usual.
  1. What If Your Child’s School Closes?
    If your children are in school, and you have a part-time nanny for after school, is your nanny available to work full-time if your children’s school closes due to coronavirus? Let’s say your nanny is available or you find back-up care. What guidelines will you put in place to help reduce the chance of exposure? Will playdates, public outings and/or socializing with friends be allowed? What should happen during the day considering screen time and outdoor play?
  1. What If You Are Asked To Work From Home?
    You should still have your domestic staff report to work as usual. But you may want to determine how to stay away from each other while you work from home.

F. Prepare For Back-Up Care If Necessary

If you have a staff member who is sick and can’t come to work who will take care of the chores? Can you or your spouse fill in? Do you have family members, friends or neighbors who can help? Is there a household staffing agency you can contact for temporary help?

G. Stay Positive

This may be one of the most challenging things to do. But if you plan ahead, you should have reason for optimism as you will not have to worry about how to handle whatever the coronavirus throws your way. Be assured, like all other viruses, this one will pass too.

Is hiring a domestic couple the right choice for my family?

Often times a family will find themselves in need of household help that requires duties to be performed that are beyond the scope of what a single housekeeper can offer. If hiring a couple is something that you

and your family have been considering, here are a few of the benefits that come along with employing two people to care for your home.

When you hire a couple, you get the benefit of their combined skills. They will become a professional team that works harmoniously together to ensure the smooth running of your household. In most cases, the couple will live on the property. Often they are husband and wife with years of domestic experience. Their children have grown and they are looking to spend the second part of their lives working together. This means that you will not be a stepping stone in their careers, but will have their complete devotion to your family for the long haul.

In most cases, the woman performs the typical housekeeping duties such as cleaning, cooking, laundry and ironing, and the man takes on the tasks of property maintenance, handyman, chauffer, and butler. Additionally, they will be able to join forces whenever necessary to help with added responsibilities such as shopping, stocking, organizing, party planning and serving.

A domestic couple is an excellent choice for larger homes, estates and vacation homes. They can work in the primary residence, secondary residence, or both. They will be dedicated solely to you and your family and can take on any and all responsibilities required to keep the household and property well-run and properly maintained.

A Guide To Hiring A Housekeeper

Independent Workers vs. Staffing Agency
You can hire an independent housekeeper yourself or hire one through an agency. There are pros and cons to both. A benefit to hiring through an agency is that they do the screening to ensure that a background check comes up clean. The agency will also make sure the person they send has the skills and temperament to perform the job as promised. However, if you have the time to search and interview candidates, you can save some money.

No matter which way you go, make sure that the person you hire is licensed, insured, and bonded. Being bonded assures that if the housekeeper breaks or damages something in your home or if the housekeeper gets hurt while on the job you will be covered.

Find a Referral
A good way to start looking for a great housekeeper is to ask your family and friends if they have a company or person that they use. One of the great things about using an agency is that they have multiple people who might work out well for your needs.

Interview Candidates
If you hire an good agency, they take care of this. But if you are hiring an independent housekeeper take some time to come up good questions, and make sure that you’re thorough with the interview. Ask questions about what they enjoy about their work. Why did they choose housekeeping as a line of work? Most important, check references, work history, and criminal history.

Decide on a flat fee or an hourly fee
If you hire through an agency you will get a firm rate that will cover everything from wages to insurances. Most agencies offer their staff people on an hourly rate. However for live-in housekeepers they may offer a salary option. But if you are hiring yourself, one of the things that you should decide is if you want to pay by the hour or pay a flat fee. If you pay by the hour, a lot of people worry that a housekeeper will stretch out jobs to take more time. However, paying a flat rate fee might mean the housekeeper rushes through their work. Discuss the options with your chosen housekeeper.

Decide on Tasks
Certain house-cleaning tasks are standard, such as sweeping, mopping, and scrubbing the showers and toilets. However, you might have to negotiate any additional tasks, such as laundry or dishes, to be done regularly. Sometimes, you can also request to add duties a couple of times per year, such as cleaning the fridge or ovens. This is where it hiring an agency can make it easier. A good staffing agency will discuss what tasks you want done and recommend the right person based on your needs and budget.
A housekeeper’s insurance might limit certain duties; for example, house cleaners aren’t often allowed to clean the exterior of windows. Any tasks that require climbing on ladders to great heights, like cleaning chandeliers or the tops of cabinets might be denied, too. Again, this is an area where a staffing agency can help.
If you are considering hiring a housekeeper to free yourself up this year and would like more information don’t hesitate to give me a call.

How To Minimize Stress Over The Holiday Season. Hire A Personal Holiday Chef

One of the reasons Thanksgiving and Christmas are special to all of us are the family memories. A great ways to make lasting family memories is spend time together. By hiring a personal holiday chef, you won’t have to spend the entire day, preparing for the meal or cooking the food for your family dinners and celebrations freeing you up to spend time with those you love the most doing the things you love to do as a family.

Simplify Things

A good private chef can simplify your busy holiday chores by doing the shopping as well as the cooking. A chef can take the guess work out of when to buy by providing the ingredients for your meal. This assures that you will have the freshest ingredients. As an expert in the culinary arts, a good chef will make sure that the ingredients for your meal are in peak condition when they are used for your meal resulting in an experience you and your family won’t soon forget.

Clean Up

Perhaps the best thing about hiring a personal holiday chef is not having to clean up afterwards. That means you won’t have to worry about these duties freeing you up to enjoy your guests rather than scrubbing pots and pans or directing your household staff. Then you can rest after your guests have left, and everything will be in its proper place in your kitchen in the morning.

Considering hiring a chef for the holidays? Contact us today so we can discuss your needs and schedule you one of our premier personal chefs.